ONLINE RETURNS POLICY

  • We will happily accept returns on all full priced items for any reason within 14 days of receipt for an exchange or a full refund.
  • All items must be in their original condition - unworn, unused, unwashed, and are accepted at the discretion of our team.
  • Unfortunately Earrings cannot be returned for a refund or exchange for hygiene reasons, unless faulty.

REFUNDS

  • Your refund will be credited to your original payment method. Please note credit card refunds may take up to 10 days to process, depending on your financial institution.

FAULTY ITEMS

  • We make the best efforts to quality control all items prior to dispatch.
  • In the case that something is faulty or damaged, please contact our Customer Care team at hello@muralsforchange.com as soon as possible,  including a photo and a brief description of the fault.

INCORRECT ITEMS

  • If you believe you have received an item different to the one you ordered, please contact our customer care team at hello@muralsforchange.com so we can ensure you get the right item as quick as possible.